Privacy Policy - Office Clearance Tower Hamlets

At Office Clearance Tower Hamlets, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our services.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, address, email address, phone number.
Business Information: Company name, business address, industry type.
Transactional Information: Details of the services you request and receive.
Technical Data: IP addresses, browser type, and usage data.

How We Use Your Information

Your information is used to provide and enhance our services. Specifically, we use your data to:

Process and fulfill your office clearance requests.
Improve our service offerings based on your feedback and usage.
Communicate with you about your orders and provide customer support.
Comply with legal obligations and resolve disputes.

Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the context:

Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legitimate Interests: We have a legitimate interest in improving our services and ensuring the security of our operations.
Legal Compliance: We comply with legal obligations to retain certain information.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Third-party vendors who assist us in operating our business.
Legal Requirements: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption of sensitive data.
Secure servers and storage solutions.
Regular security assessments and audits.
Access controls to limit data exposure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes:

Maintaining records for business operations.
Complying with legal and regulatory requirements.
Addressing disputes and enforcing our agreements.

Your Rights

You have the following rights regarding your personal information:

Access: Request access to your personal data.
Rectification: Request correction of inaccurate information.
Erasure: Request deletion of your data under certain conditions.
Restriction of Processing: Request limitation on the processing of your data.
Data Portability: Request transfer of your data to another service.
Objection: Object to the processing of your data.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us.